Dr. rer. pol. Melanie Kessler (Promotion 2023)
Cognitive biases in Operation und Supply Chain Management
Betreuerin / PhD Supervisor: Prof. Dr. oec. Julia Arlinghaus
Am 14. Juni 2023 verteidigte Frau Dr. rer. pol. Melanie Kessler ihre Promotion zum Thema "Cognitive biases in Operation und Supply Chain Management". Die Promotion wurde von Prof. Arlinghaus betreut.
Die menschlichen Entscheidungsprozesse sind nicht rational. Vielmehr beeinflussen sogenannte Cognitive biases unsere Entscheidungsergebnisse mit erheblichen Auswirkungen auf verschiedene Bereiche wie z.B. die logistische Performance, das Supply Chain Risiko Management etc. Insbesondere in Zeiten der Digitalisierung stellt sich daher die Frage wer ist der bessere Entscheider Mensch oder Maschine und wir müssen digitale Unterstützungssystem geschaffen sein um den Menschen bestmöglichst in seiner Entscheidungsfindung zu unterstützen.
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On 14 June 2023, Dr. rer. pol. Melanie Kessler defended her doctorate on the topic of "Cognitive biases in operation and supply chain management". The doctorate was supervised by Prof. Arlinghaus.
Human decision-making is far from being rational. Rather, so-called cognitive biases influence our decision-making results with considerable impact on various areas such as logistics performance, supply chain risk management, etc. Especially in times of digitalisation, the question arises who is the better decision maker, humans or machine? Further we need to create digital support systems to support humans in their decision making in the best possible way.
Kooperationen / Cooperation
- RWTH Aachen
Publikationen / Publications
- Patrick Rannertshauser, Melanie Kessler, Julia C. Arlinghaus: Human-centricity in the design of production planning and control systems: A first approach towards Industry 5.0 In: Manufacturing Modelling, Management and Control – 10 MIM 2022, Nantes, June, 2022 (accepted manuscript)
- Florian Knapp, Melanie Kessler, Julia Arlinghaus (2021) The Influence of Cognitive Biases in Production Logistics, In book: Dynamics in Logistics doi:10.1007/978-3-030-88662-2_9
- Melanie Kessler, Julia Arlinghaus, Eugenia Rosca, Manuel Zimmermann, Curse or Blessing? Exploring Risk Factors of Digital Technologies in Industrial Operations (2021) International Journal of Production Economics 243(3):108323 doi: 10.1016/j.ijpe.2021.108323
- Melanie Kessler, Julia Arlinghaus: Distorted Risk Management: How Cognitive Biases Influence Human Decision-Making (2021)In book: Zukunftssicher - So geht Innovation an der Schnittstelle von Wirtschaft und Versicherung Publisher: Murmann
- Markus Burger, Melanie Kessler, Julia Arlinghaus (2021) Aiming for Industry 4.0 Maturity? The risk of higher digitalization levels in buyer-supplier relationships https://doi.org/10.1016/j.procir.2021.11.258
- Arlinghaus, Julia & Zahner, Melanie. (2019). The Influence of Cognitive Biases in Production Planning and Control: Considering the Human Factor for the Design of Decision Support Systems. 10.5772/intechopen.89259.
- Bendul J.C., Zahner M. (2020) Understanding the Influence of Cognitive Biases in Production Planning and Control. In: Ahram T., Karwowski W., Pickl S., Taiar R. (eds) Human Systems Engineering and Design II. IHSED 2019. Advances in Intelligent Systems and Computing, vol 1026. Springer, Cham. https://doi.org/10.1007/978-3-030-27928-8_42